SouthCarolinaBlues.com has earned a variety of awards over the years. Here is a summary of the recognition we've received.
BlueWorks is a unique collaboration between the Blue Cross and Blue Shield Association and the Harvard Medical School’s Department of Health Care Policy. It provides a quarterly review of Blue Cross and Blue Shield company innovations that address clinical and administrative simplification, giving physicians more time to focus on patient care.
Our Web Precert tool was one of seven national winners in honor of "BlueWorks for Providers Week," September 10-14, 2007. Physicians use Web Precert, located in our secure My Insurance ManagerSM feature, to enter the member’s identifying information to determine if pre-certification is required. If it’s needed, the physician or staff member can enter clinical information online and receive a response for the majority of requests within seconds.
My Pharmacy ManagerSM earned honors in September 2006, for its approach to helping consumers tackle the challenge of comparing prescription medicine costs. My Pharmacy Manager helps our members research prescription drug choices and save money by providing secure, easy online access to information about their prescription drug coverage.
In 2005, we won for My Insurance Manager, which provides access to information such as member eligibility, real-time claims filing and status, along with unique access to customer service through STATchat SM .
This awards program recognizes innovative, business-focused uses of technology in actual use by insurers. A.M. Best selected our Superbill claims entry feature in My Insurance Manager for Providers as a finalist in the 2007 E-Fusion Insurance and Technology Awards program. In 2006, online precertification in My Insurance Manager for Providers earned a finalist nomination.
In 2005, A.M. Best recognized STATchat, a VoIP application in My Insurance Manager, as a finalist in the category of Customer Management. In 2004, we earned recognition as a finalist in the E-Fusion Awards in the Claims Management category.
My Insurance Manager for Providers won Standard of Excellence honors in the Insurance category in the 2007 WebAward competition. The awards, sponsored by the Web Marketing Association, recognize top Web sites in 96 industries.
Call Center Awards
In June 2007, the STATchat feature in My Insurance Manager on SouthCarolinaBlues.com earned top honors in the 3rd Annual Call Center Awards in the Best Use of Technology category, after being recognized as a finalist in 2006. The International Quality & Productivity Center (IQPC) established the awards to honor, recognize and promote call centers that demonstrate true best practices. The Call Center Excellence Awards are dedicated to recognizing superior thinking, creativity and execution across the full spectrum of call center functions.
Provider My Insurance Manager on SouthCarolinaBlues.com has earned recognition as an Official Honoree in the Insurance category of the 10th Annual Webby awards! The International Academy of Digital Arts and Sciences sponsors the competition, and states, "Of the more than 5,500 entries submitted to the 10th Annual Webby Awards, fewer than 20% were distinguished as an Official Honoree. This honor signifies an outstanding caliber of work."
In 2006, SouthCarolinaBlues.com earned a Silver award in the W3 Awards, which honors creative excellence on the Web and recognizes the creative and marketing professionals behind award-winning sites and marketing programs. The International Academy of the Visual Arts sponsors the awards competition.
World Wide Web Health Awards
SouthCarolinaBlues.com won a bronze award in the Fall/Winter 2005 World Wide Web Health Awards program for its online precertifications. This feature allows hospitals and physicians a quicker, simpler way to get authorizations. Previously, providers had to submit precertifications via phone or fax.
SouthCarolinaBlues.com also won a silver award in the Spring/Summer 2005 World Wide Web Health Awards program for STATchat (VoIP) technology in My Insurance Manager. Using a rating scale of 1 to 100, judges evaluated entries for content, creativity and overall assessment. BlueCross was judged in the insurance Web site category. The Health Information Resource Center sponsors the awards competition.
2002 eHealthcare Leadership Award
BlueCross BlueShield of South Carolina won a Silver Award in the category of Best Internet Web Site as part of its 2002 eHealthcare Leadership Awards. The program recognizes the best Web sites of health care organizations. The award was presented in November at the 2002 Internet and Technology Conference sponsored by Chicago-based Forum for Healthcare Strategists in Phoenix.
E-comm Innovator of the Year Award
Network World magazine gave BlueCross an Honorable Mention award in its E-comm Innovator of the Year competition. One Innovator of the Year and 10 honorable mentions were awarded. Referencing My Insurance Manager on SouthCarolinaBlues.com, Network World called it a "worthy project" and a "prescription for convenience." Network World's annual award competition honors companies with "extraordinary" business-to-business e-commerce initiatives. The award was announced in the Feb. 26, 2001 issue.
A Best of Blue Award
The Blue Cross and Blue Shield Association presented BlueCross BlueShield of South Carolina with a Best of Blue award for Electronic Media and Interactive Programs in its annual Best of Blue competition open to all of the Blues plans. Company representatives accepted the award at a national meeting of the Association May 1, 2000 in Dallas.
Most Wired Innovator 2000 Award
Hospitals & Health Networks (H&HN) magazine honored BlueCross BlueShield of South Carolina with its Most Wired Innovator 2000 Award at the Health Forum Summit conference April 30, 2000 in Orlando, FL. The award recognizes excellence in applications of online information technology in health care. H&HN is a publication of Health Forum, an American Hospital Association (AHA) subsidiary. A panel of judges representing hospitals, health systems, health plans and Internet leaders judged the competition. Only two awards were given, one in the category of health plans and insurers and one in the category of hospitals.
2000 Web Business 50/50 Award
CIO magazine named BlueCross BlueShield of South Carolina a 2000 Web Business 50/50 Award winner. This award program recognizes innovative Web initiatives by organizations around the world. The July 1, 2000 issue of CIO honored the top 50 Internet and top 50 intranet sites that demonstrate a keen ability to blend technology and design of their Web sites with the needs of their target audiences. A panel of judges reviewed more than 500 Internet sites to arrive at the 50 best.
2000 World Wide Web Health Award
The Consumer Health Publishers Association selected SouthCarolinaBlues.com for a merit award in its Spring 2000 World Wide Web Health Awards Program. Using a rating scale of 1 to 100, judges evaluated entries for content, creativity and overall assessment. Blue Cross was judged in the insurance Web site category.
2000 CIO-100 Award
CIO magazine named BlueCross BlueShield of South Carolina a 2000 CIO-100 Award winner. This program recognizes 100 organizations around the world as exemplifying the highest level of operational and strategic excellence. This year's program focused on excellence, innovation and improved business performance through the use of customer-oriented practices. Winners were announced in the August 2000 CIO magazine. BlueCross' award was based on its Web site, SouthCarolinaBlues.com.
2000 eHealthcare Leadership Award
eHealthcare Strategy & Trends magazine presented BlueCross BlueShield of South Carolina a Distinction Award in the category of Best e-Business Web Site among HMOs/PPOs as part of its 2000 eHealthcare Leadership Awards. The program recognizes the best Web sites of health care organizations, online health companies and pharmaceutical and medical equipment firms. The awards highlight the Internet's role in achieving an organization's business objectives and recognize the hard work that has gone into creating outstanding health Web sites. The award was presented in November at the 2000 Internet and Healthcare Conference sponsored by the Alliance for Healthcare Strategy and Marketing.
IABC Silver Quill Merit Award
The International Association of Business Communicators' (IABC) District 2 recognized SouthCarolinaBlues.com for a Merit Award for Electronic or Interactive Communication in its 2000 Silver Quill Awards competition. Entries came from professional communicators in a variety of organizations in 10 states and were judged on editing, writing, design, communication goals and results, and creative process of project execution. Judges' critiques of SouthCarolinaBlues.com included the comments "Quick, easy, navigable, thorough content" and "Nice job!"
2002 Palmetto Pillar Award
The Columbia (S.C.) Chamber of Commerce Information Technology Council's (ITC) Palmetto Pillar Awards program recognized BlueCross BlueShield of South Carolina's www.SouthCarolinaBlues.com, featuring My Insurance Manager, as best in the Technology Development category.
2002 InnoVision Technology Award
The 2002 InnoVision Technology Awards program named BlueCross BlueShield of South Carolina a first place winner in the technology application category. The company was selected for its e-claims service offered to physicians and dentists. BlueCross' entry was chosen from among entries exemplifying innovative application, development and support of technological advancements in the Upstate, according to the competition judges.
2001 InnoVision Technology Award
The 2001 InnoVision Technology Awards program, an Upstate South Carolina awards program recognizing leadership in innovation and technological excellence, named BlueCross BlueShield of South Carolina a finalist in the technology application category in its 2001 competition.