My Insurance Manager

Do your clients want to know if their plan covers a specific procedure? Do they need information about their health and dental benefits? Maybe they just want to check a claim and see if we've paid their doctors. Your clients can find all this and more, right here online! My Insurance Manager gives them safe, fast access to their benefits information. They can:

  • View claims status and an Explanation of Benefits (EOB).
  • Read about benefits and coverage information and check eligibility.
  • Ask Customer Service a question about their benefits. When clients send a message through My Insurance Manager, our secure e-mail protects private information. The message also goes directly to the customer service area that handles that specific coverage, so the client gets a faster answer! 
  • Verify authorization status for inpatient and outpatient visits.
  • Check deductible and out-of-pocket status.
  • Request a new ID card.
  • Get a phone number and address for a specific customer service area, including where to send bill payments.
  • And more!

Tell your clients to take advantage of secure, live access to their coverage with My Insurance Manager!