To better serve you, we are upgrading our LMS with new features — an easier to navigate homepage, a sorting function for your transcripts and a start button to launch your e-learning courses. In order to do this, the system will be unavailable beginning Friday, Dec. 7, at 5 p.m. We anticipate LMS will be unavailable for 12 to 14 business days. We will notify you when the upgrades are complete. Please have all current course work completed by Dec. 7. You will remain registered for any courses not completed by that time. If you are in the middle of a training module and do not complete it by 5 p.m. on Dec. 7, your progress will be lost and you will need to start from the beginning after the upgrade is complete. We are granting newly appointed agents an extension. New agents now have until Jan. 25, 2013, to complete their training. View the printer-friendly version of this bulletin.