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Technical Contact Information

Are you a member with a question about a claim or your benefits? Get the fastest answer by logging into My Insurance ManagerSM† .  After creating a profile, you can use our Ask Customer Service feature and your question will go directly to the person who can best answer.

Are you a member looking for a provider in the network? Visit our provider directories -- statewidenationwide or worldwide.

Are you a provider with questions about patient eligibility, benefits or claims filing? Get the fastest answer by logging into My Insurance Manager. After creating a profile, you can use our Ask Provider Services feature and your question will go directly to the person who can best answer.

IMPORTANT NOTE: Our technical staff can tell you more than you ever wanted to know about the inner workings of our Web site ... but they don't have any information about your claims, benefits or provider directory questions! If you're not sure you're in the right place to ask your question, get help here.

Experiencing Technical Difficulties?
If you're having trouble viewing our site, it's often an issue with software or other capabilities your computer needs. Get the scoop here.

You can also check out our Frequently Asked Questions area.  Or you can send technical questions here. (Remember, this link goes to a technical person, not a customer service representative!)



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