For questions on eligibility, benefits, deductible and out-of pocket information or claim resolution, please use My Insurance Manager^SM† . You'll be able to get information about specific patients while keeping their confidential information secure.

If you have a training request or question that is not related to specific claims or patients, please contact the Provider Education department by calling (803) 264-4730 or using the Education Specialist contact form.

We direct all phone calls and e-mails to a central distribution center and assign them to the education specialist who can most efficiently handle the request. The person who responds to your inquiry may not be the specific external education specialist for your county, since he or she may be unavailable to reply as quickly as another team member in the education department.