BlueCross BlueShield of South Carolina is committed to providing quality service, education and problem resolution to the health care community. The Office Administrative Manual is part of that commitment and is now available online. We developed this manual to guide you through claim filing and to help you deal more effectively with our company.
We have put great effort into making sure the information in the manual is accurate. If there is any conflict between the contents of this manual and a contract or member's certificate, the contract or certificate will prevail. Likewise, if a conflict exists between the contents of this manual and a provider's contract with BlueCross, the contract will prevail. We will make quarterly revisions and updates to this manual. We will also update provider information on the Education Center page on our Web site as needed.
This manual is a fantastic tool for understanding and handling BlueCross business! Please send all suggestions for enhancements to this manual to Provider.Education@bcbssc.com.