We understand the significance of building and maintaining provider relationships. We work hard to offer educational programs that will help you improve your business practices. As part of our service efforts, we have created Palmetto Provider University. This curriculum educates new providers and their staff on doing business with BlueCross. Once you complete the Palmetto Provider University coursework, you should be able to effectively use available tools to form a successful relationship with our company.
To sign up for workshops, please complete our registration form.
No available courses.
Palmetto Provider University Orientation This webinar introduces providers to the BlueCross website and highlights important tools created just for providers. The Orientation course also introduces providers to beneficial Web tools and encourages them to use proper channels when communicating with our company.
Electronic Claims Filing Part I This course outlines the procedures for filing different types of claims to BlueCross. Providers will learn how to correctly file professional and institutional claims electronically via My Insurance Manager. The course also provides helpful tips and reminders to aid in claim resolution.
Electronic Claims Filing Part II This webinar will dive deeper into electronic claim submissions. Participants will learn how to correctly submit private and Medicare secondary claims, and how to appropriately submit corrected claims in order to avoid duplicate denials.
Everything BlueCard® This course will explain step-by-step how BlueCard works. We will discuss when it's appropriate to contact the home plan and explain home and local plans’ roles in BlueCard claim adjudication.
Session One Comprehensive Review This session will give providers who have completed all the other courses a chance to ask questions about covered topics. Participants will be able to apply knowledge by using tools to process sample electronic secondary BlueCard claims.
