Palmetto Provider University

We understand the significance of building and maintaining provider relationships. We work hard to offer educational programs that will help you improve your business practices.

As part of our service efforts, we have created Palmetto Provider University. This curriculum educates new providers and their staff on doing business with BlueCross. Once you complete the Palmetto Provider University coursework, you should be able to effectively use available tools to form a successful relationship with our company.

To sign up for workshops, please complete our registration form.

Course Name Dates Offered Times

BlueCross Dental
Outlines our dental products and network. You’ll learn how to get the necessary dental information using our Web tools.

 June 5, 2013
June 12, 2013
 9 a.m. and 2 p.m.

My Insurance ManagerSM 
Illustrates all the features of the My Insurance Manager tool on our website. You'll learn how to verify claim status, find eligibility and benefits information, and get authorizations. You'll even create your own personal profile.

 June 19, 2013
June 26, 2013 		9 a.m. and 2 p.m.

HEDIS (Healthcare Effectiveness Data and Information Set)
HEDIS is a tool health plans use to measure quality and performance. HEDIS allows for comparisons among health plans, and to state and national benchmarks. Come to the HEDIS 101 webinar to learn more about HEDIS, your role in the process and simple ways offices can improve performance. This webinar is ideal for clinicians, office managers and billing staff.

 June 20, 2013
June 27, 2013		 10 a.m.
2 p.m.

Transparency Initiatives
We are initiating numerous efforts to make health care more affordable. These initiatives support cost savings and increased access to high-quality health care by linking provider payments to coordinated high-quality health care delivery. These approaches shift the health care system's focus from illness to wellness. They also reward services and treatments that encourage healthy behaviors. This, in turn, helps lower people's risk for developing chronic conditions.

 July 17, 2013
July 31, 2013		 9 a.m. and 2 p.m.

Health Care Exchanges and What It Means for Providers
You'll receive an overview of the exchanges that health care reform mandates. We'll review both the federal exchange and private exchanges. We'll also show how we'll position our products on each exchange.

 Aug. 14, 2013
Aug. 28, 2013		 9 a.m. and 2 p.m.

BlueChoice HealthPlan Medicaid
Allows anyone who serves BlueChoice HealthPlan Medicaid members to understand how our product works, who's covered, what the benefits are and how to navigate the BlueChoice HealthPlan Medicaid website. 

 Sept. 11, 2013
Sept. 18, 2013
 9 a.m. and 2 p.m.

BlueCross Medicare Advantage
Dives deeper into our Medicare Advantage products. You'll learn about who is eligible, what's covered and not covered, where our coverage areas are, and how we partner with our provider community to improve the health of our beneficiaries. We'll also discuss the laws and regulations that keep us all compliant with the Centers for Medicare & Medicaid Services (CMS) guidelines.

 Oct. 2, 2013
Oct. 16, 2013

9 a.m. and 2 p.m.

 

BlueChoice HealthPlan is an independent licensee of the Blue Cross and Blue Shield Association.