We are introducing discharge coordination services for BlueCross BlueShield of South Carolina Medicare Advantage members. These services help ensure members receive appropriate care and follow up when hospitalized. This will lead to shorter inpatient stays, fewer inpatient re-admissions, fewer medical costs and better medication adherence.
A team of registered nurses will implement the discharge coordination services. This team will:
As a reminder, Medicare Advantage members are identified by the alpha prefix ZCT. Their ID cards will notify hospital staff to call our Inpatient Services department within 24 hours of admission. The phone number is 800-327-3183, ext. 25553. This program will begin January 1, 2013.
We appreciate your cooperation and compliance and look forward to working with you to enhance our members’ care. Please contact Provider.Education@bcbssc.com if you have questions or need additional information.