Individual and Family Customer Service
Thank you for choosing an individual or family plan! We appreciate having you as a member. In the next few days, you will receive your welcome packet in the mail with valuable information about your plan. You will also receive your first bill about seven to 10 business days after enrollment.
It's easy to make a payment
There are several convenient ways to pay your bill. You can:
- Pay online through My Health Toolkit®
- Call us at 855-404-6752
- Visit at a South Carolina BLUESM retail center
- Email myebill@bcbssc.com
Contact us with questions
If you have questions about your plan or bill, you can:
- Call 855-404-6752 to speak with one of our customer service advocates
- Visit at a South Carolina BLUESM retail center
- Email membership.enrollment@bcbssc.com
When contacting us, please have your name, date of birth and effective coverage date available.