Updated June 24, 2022
We continue to monitor the spread of COVID-19, also known as the novel coronavirus. As the situation continues to evolve, you may have questions about your coverage or what to do if you feel sick. We’ve pulled together some information and resources that can help.
Visit our Frequently Asked Questions About COVID-19 page to learn more about the virus, vaccines, testing and treatment, and more. We'll update these FAQs as new information becomes available.
For more information and updates on COVID-19 vaccines, please visit the South Carolina Department of Health and Environmental Control (DHEC) website at www.scdhec.gov or the Centers for Disease Control and Prevention (CDC) website at www.cdc.gov.
Have you lost coverage due to a COVID-19 related job loss? You may qualify for a special enrollment period for one of our BlueEssentialsSM individual and family plans. Many members qualify for $0 premiums.Find a plan now
See our COVID-19 Basics blog to learn more about COVID-19 symptoms, steps you can take to help prevent the spread of illness and what to do if you suspect you may have been exposed to the virus.
Think you may be getting sick? Use an online symptom checker* to assess your risk for COVID-19 in a matter of minutes.Check your symptoms now
See a doctor without leaving home. If you are experiencing COVID-19 symptoms, you can consult with a health care professional by phone or video chat.Learn more about your telehealth options
Keep up to date on the latest information
The news on COVID-19 is changing rapidly. And there’s a lot of misinformation out there. For the latest information on COVID-19, we recommend that you turn to trusted public health organizations such as:
South Carolina Department of Health and Environmental Control (SCDHEC)
The CDC, NIH, DHEC and WHO are independent organizations that provide health information you may find useful.
More from BlueCross
COVID-19 Update: Vaccines and Children — Nov. 9, 2021
3 Things to Know About COVID-19 — Oct. 21, 2021
What You Need to Know This Cold and Flu Season — Sept. 2, 2021
What to Know About COVID-19 — June 3, 2021
Pandemic Shines Light on Health Care Disparities — March 11, 2021
One Year Later: Looking Back on a Year With COVID-19 and What We Know Now — March 4, 2021
Read more on our blog.
Scams during COVID-19
As COVID-19 evolves, scammers have looked to capitalize on the pandemic. Fraudsters are targeting people in a number of ways, including door-to-door visits, social media platforms (i.e., Facebook, Twitter, etc.) and telemarketing.
Here's how you can protect yourself.
Due to COVID-19, we’ve made benefit changes to your policy starting on March 12, 2020.Learn about your benefit changes
Beginning Jan. 15, BlueCross will reimburse members for the purchase of authorized over-the-counter COVID-19 tests.Read the FAQs