Blue CareOnDemand

Video chat with a doctor anytime, anywhere

Need to see a doctor, but don’t have time for an office visit? With Blue CareOnDemandSM Powered by MDLIVE®, you can consult with a doctor by phone or video any time, day or night. 

During your visit, the doctor will ask questions, answer questions, diagnose your symptoms and, if appropriate, send in a prescription to your local pharmacy. 

Get started now!

It’s easy to get started with Blue CareOnDemand.  

Log in to your My Health Toolkit® account. From your desktop, visit to log in. Select Providers & Services, then Telehealth. From My Health Toolkit mobile, select Find Care, then Video Visit. Then follow the instructions to register. 

Don’t wait until you’re sick. Register today so it’s ready when you need it. 

Blue CareOnDemand urgent care may be appropriate for: 

  • Cold and flu symptoms 

  • Bronchitis and other respiratory infections 

  • Sinus infections 

  • Pink eye 

  • Ear infections 

  • Allergies 

  • Migraines 

  • Rashes and other skin irritations 

  • Urinary tract infections 

  • And many other conditions 

When should you use Blue CareOnDemand? 

  • You need to see a doctor, but can’t fit it into your schedule. 

  • Your doctor’s office is closed. 

  • You feel too sick to drive. 

  • You have children at home and don’t want to bring them with you. 

  • You’re traveling on business and stuck in a hotel room. 

Check your eligibility

Blue CareOnDemand is not included in all BlueCross BlueShield of South Carolina health plans. You can check your eligibility through My Health Toolkit. When you log in, select Providers & Services. If the service is included with your plan, you’ll see Telehealth listed. 

Blue CareOnDemand is not a replacement for your regular doctor. You should continue getting regular checkups and preventive care. For true emergencies and life-threatening issues, go to the emergency room or call 911. 

MDLIVE is an independent company that offers telehealth services on behalf of BlueCross BlueShield of South Carolina. 

Get quick, cost-effective care for non-life-threatening situations.

Consider a Blue CareOnDemandSM Powered by MDLIVE® video visit for: 

  • Colds, flu, and migraines 

  • Earaches and sore throats 

  • Low-grade fever or minor injuries  

Complementary Content