Telehealth Options (COVID-19)

Updated Jan. 27, 2022

As we continue to monitor the spread of COVID-19, we want to make you aware of expanded telehealth options available to our members. With telehealth, you can consult with a health care provider without leaving your home. This can help minimize the spread of illness.

Telehealth lets you consult with a health care provider by phone or through video chats on your computer, smartphone or other device. The doctor will advise if you should seek in-person medical help or if you can treat your symptoms at home. Doctors can even prescribe medicine through telehealth, if needed.

Telehealth visits with in-network providers

If you need follow up care from an in-network provider and would prefer a virtual visit instead of in-person care, you may have the option to arrange telephone or video appointments with the provider. You would pay your normal cost share as you would for an in-person visit.

The Centers for Medicare & Medicaid Services have adjusted rules for telehealth services, which can be provided using Skype, FaceTime and similar applications. No formal approval process is needed.


*S.C. Department of Health and Environmental Control (DHEC) is an independent organization that provides health information on behalf of your health plan. 

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