Our provider manuals give an overview of our plans, policies and procedures. Learn more about what you can expect working with us.
- BlueCard® Program Manual – This manual provides you with an overview and describes the advantages of the BlueCard program. It will also help guide you through eligibility verification, precertification and claims filing processes for out-of-area members.
- 2022 Dental Providers Administrative Office Manual – This manual covers dental benefits for our commercial, Federal Employee Program (FEP) Blue Dental, and State Dental and Dental Plus plans. It also includes a review of the national Dental GRID program. GRID is a separate company that offers a dental network on behalf of BlueCross BlueShield of South Carolina. You can also look back at the 2021 Dental Providers Administrative Office Manual.
- 2022 Provider Office Administrative Manual – Get an overview of our benefit plans and medical management programs. This manual will also help guide you through credentialing, claims filing and reconsideration. You can also look back at the 2021 Provider Office Administrative Manual.
- 2022 Medicare Advantage Manuals