MIM, MRM or MyPEP
Aug. 25, 2022
We offer a number of self-service, web-based tools to make it easy for providers to work with us.
My Insurance ManagerSM (MIM)
MIM gives providers access to:
- Eligibility and benefits
- Claims status
- Prior authorizations
- Electronic remittances
- And more
If you have technical issues with MIM, please contact our technical support team at 855-229-5720. Or reach out to your provider education representative.
My Remit ManagerSM (MRM)
With MRM, you can easily view, sort or print electronic remittance advice (ERA) information online.
For questions, concerns or further assistance, please contact the electronic data interchange (EDI) team at EDI.Services@bcbssc.com.
My Provider Enrollment Portal (MyPEP)
MyPEP is our newest web-based tool. It offers a quick and easy way for providers who credential with us to complete the enrollment process. Use the portal to:
- Become a network provider
- Maintain enrollment (recredential)
- Obtain application statuses
- Get notifications if you need to supply additional information
- And more
If you have technical issues with MyPEP, please contact the provider education team at MyPEP.Portal@bcbssc.com or 803-264-0009. Note: This email address and phone number are not for questions related to eligibility and benefits, claims or authorizations. Please use MIM or call the number on the back of the member's ID card for those inquiries.
For case-specific questions (status, missing information, etc.), please submit a case comment within the case. The assigned enrollment representative will respond. For questions regarding correct applications or forms, or for other general questions not related to a specific case, complete the support form within the portal.
If you have questions, please contact the provider education team at Provider.Education@bcbssc.com or 803-264-4730.