News and Events

New Director of Individual Sales Named

Marketing and Product Updates | May 16, 2022

Stephanie Musto has been named the new Director of Individual Sales for BlueCross BlueShield of South Carolina's Agency Sales division.

New ICHRA Enrollment Forms Are Now Available for Download

Marketing and Product Updates | September 13, 2022

Recently revised individual coverage health reimbursement arrangement (ICHRA) enrollment forms are now available to download from the agent Forms and Documents webpage.

MLR Rebates To Be Issued to Small Group Members

Marketing and Product Updates,Serving Members | September 7, 2022

Medical loss ratio (MLR) rebates will mail to small group employers and employees in September.

New Fields Added for Medicare Advantage Clients on BASES

Marketing and Product Updates | August 18, 2022

New customer information fields for Medicare Advantage clients have been added to BASES.

2023 FFM Training for ACA Products Now Available

Marketing and Product Updates | August 25, 2022

New agents (or those who didn't complete FFM training last year) must do so by Oct. 28 to be eligible to receive 2023 ACA sales commissions.

New Medicare Supplement Plan Discounts

Marketing and Product Updates | August 29, 2022

For plans with effective dates after Oct. 1, 2022, consumers who switch to a BlueCross Medicare Supplement plan will get a premium discount.

Machine-Readable File Link and Information

Marketing and Product Updates | June 30, 2022

Beginning July 1, 2022, you will be able to find machine-readable files on our website for in-network rates and allowed amounts for out-of-network providers.

The Sales Siren — New Uploads to Storefront

Marketing and Product Updates | June 7, 2022

We're launching a new email communication to let you know when new marketing and sales tools are uploaded to Storefront.

Individual Coverage Health Reimbursement Arrangement (ICHRA) Proposals Simplified

Marketing and Product Updates | May 10, 2022

A new, simplified version of ICHRA proposals for new groups is now available.

2022 GeoBlue Webinar Coming in May

Training and Special Events,Marketing and Product Updates | May 3, 2022

Learn more about international health insurance opportunities during our GeoBlue Webinar on May 19 at 10 a.m.

May 2022 Training Tuesday Events

Training and Special Events | May 3, 2022

We've got more opportunities for training this May with our Training Tuesday series.

Medicare Supplement Household Discount Definition Expanded

Marketing and Product Updates | April 28, 2022

BlueCross BlueShield of South Carolina is expanding household discounts offered to Medicare Supplement members.

Introducing a New Quoting and Enrollment Platform for BlueCross BlueShield of South Carolina Medicare Products

Enrollment,Marketing and Product Updates | April 14, 2022

Starting May 2nd, we're introducing a new quoting and enrollment platform for Medicare Products.

April 2022 Training Tuesday Events

Training and Special Events | April 5, 2022

New events are being added in April, May and June as part of our Training Tuesday series.

2022 Small Group MLR Surveys Coming Soon

Marketing and Product Updates | March 15, 2022

Medical Loss Ratio surveys will be sent out soon for small groups insured in 2022.

Premium Payment Deadline Extended for New ACA Members

Member Alerts | February 1, 2022

New ACA Members with plans effective February 1 now have until February 15 to make premium payments.

Expanded Benefits for Chamber Small Groups (2 – 50) Lives

Marketing and Product Updates,Serving Members | February 10, 2022

Chamber Small Groups now have access to more options for their employees.

BlueMeasure Level Funded Plan Benefit Update

Marketing and Product Updates | January 13, 2022

BlueMeasure HD plans will now have an embedded family deductible.

2022 Medicare Supplement Marketing Materials Now Available

Marketing and Product Updates | January 12, 2022

2022 Medicare Supplement Marketing Materials are now available to order on Storefront.

BluesEnroll and Blue E-Bill Tips and Tricks for Small Group Agents

Training and Special Events,Marketing and Product Updates | February 16, 2022

Here are some resources to help you manage your groups with these tools.

Temporary Update to Agent Hotline Hours

Marketing and Product Updates | February 25, 2022

The agent hotline will temporarily have new hours of operation from March 1 – April 7, 2022.

Affordable Care Act (ACA) and Short-Term Health Agent Appointments Temporarily Paused

Other | December 16, 2021

The pause will remain in effect through the first quarter of 2022.

Individual and Family Affordable Care Act (ACA) Premiums Are Due Dec. 31

Member Alerts | December 28, 2021

ACA premium payments are due Dec. 31, for new and current members.

Rate Notifications for Under 65 Legacy Members

Member Alerts | December 27, 2021

New rate notices have been mailed to grandfathered and non-grandfathered plan holders.

Big Changes to Our Small Group Marketing Team

Marketing and Product Updates | December 20, 2021

The team is expanding!

Heads Up! Medicare Supplement Annual Notice Mailing

Marketing and Product Updates | November 22, 2021

Please contact your marketing representative if you have questions or for more information. Please visit storefront for all marketing and product materials.

2022 Small Group Enrollment Schedule and Benefit Change Information Are Now Available

Marketing and Product Updates | November 15, 2021

Our 2022 schedule for new small group enrollment submissions is now available!

BlueMeasure Now Available to Small Groups with 10–50 Lives!

Marketing and Product Updates | November 9, 2021

Starting NOW, you can begin quoting and enrolling groups as small as 10 lives!

Small Group Dental Bonus!

Sales Contests and Compensation,Dental,Marketing and Product Updates | November 8, 2021

You can smile knowing great news doesn't stop at our 10-percent rate decrease on our Blue Dental products!

2022 Individual Coverage Health Reimbursement Arrangement (ICHRA) Renewals

Member Alerts,Marketing and Product Updates | November 1, 2021

2022 ICHRA renewals are here! Employers and employees have been receiving notices about their upcoming health coverage renewals for the past month.

Agent Hotline Hours for ACA Open Enrollment!

Marketing and Product Updates | October 28, 2021

The agent hotline is now open and ready for you!

2022 Quick Links Now Available!

Training and Special Events,Marketing and Product Updates | October 27, 2021

We have created quick reference links for all 2022 Individual and Family Affordable Care Act (ACA) and Small Group Business BlueEssentials plans.

Treatment Cost Estimator Now Available for ACA Individual and Family Plan Members!

Member Alerts,Marketing and Product Updates | October 26, 2021

Later this week, Individual & Family ACA members will have access to the cost estimator tool located in their My Health Toolkit!

New Enrollment Platform for BlueCross ACA Plans!

Training and Special Events,Member Alerts,Marketing and Product Updates | October 22, 2021

BlueCross BlueShield of South Carolina is now offering Enhanced Direct Enrollment for Affordable Care Act plans to agents.

Renewal Mailings for Grandfathered and Non-Grandfathered Plan Members

Member Alerts,Marketing and Product Updates | October 20, 2021

We are mailing renewal letters to all individual grandfathered and non-grandfathered members this week.

Renew With Blue in 2022!

Member Alerts,Marketing and Product Updates | October 21, 2021

To help you prepare for Open Enrollment, we've outlined important information for Individual and Family ACA members renewing in 2022.

Private Marketplace Enrollments Are Open!

Marketing and Product Updates | October 18, 2021

BlueCross BlueShield of South Carolina has opened enrollments for consumers shopping without a subsidy.

2022 Blue Medicare Solutions Seminar

Training and Special Events,Marketing and Product Updates | October 12, 2021

We took your questions from the 2022 Blue Medicare Solutions Seminar and compiled a frequently asked questions document.

The Countdown to 2022 ACA Open Enrollment Is ON!

Training and Special Events,Marketing and Product Updates | October 6, 2021

If you are a new agent or did not complete FFM Training last year as a new agent, and plan on selling 2022 BlueCross BlueShield of South Carolina Individual and Family plans, there are four mandatory steps you must complete in order to receive commissions:

2022 CMS Creditable Coverage

Member Alerts,Marketing and Product Updates | September 29, 2021

BlueCross BlueShield of South Carolina will email Centers for Medicare Medicaid Services (CMS) Creditable Coverage letters to Group Administrators prior to the start of Medicare's Open Enrollment Period which begins on Oct. 15.

Get Your Flu Shot!

Wellness | September 20, 2021

It is important for our members to get the flu shot to help protect themselves from getting the flu.

Updated Look to Companion Life Policy Paperwork

Marketing and Product Updates | August 2, 2021

Companion Life Insurance Company has recently updated the look of the Policy and Certificate documents they provide to groups.

Centers for Medicare & Medicaid Services (CMS) Advance Premium Tax Credit (APTC) Update

Member Alerts | August 5, 2021

This month, CMS will automatically update APTCs as a result of the American Rescue Plan Act of 2021 (ARP) for those who shop on the Federally Facilitated Marketplace.

The Countdown to 2022 ACA Open Enrollment is ON!

Marketing and Product Updates | September 1, 2021

If you plan on selling 2022 BlueCross BlueShield of South Carolina Individual and Family plans, there are three mandatory steps you must complete in order to receive commissions.

MLR Rebates Issued to Individual and Small Group Members

Member Alerts | September 8, 2021

BlueCross BlueShield of South Carolina will issue Medical Loss Ratio (MLR) rebates this year to subscribers.

Introducing Blue Measure! Our Small Group Level Funded Product

Marketing and Product Updates | September 9, 2021

BlueCross BlueShield of South Carolina now offers BlueMeasure, a small group level funded product, to groups with 20 – 50 lives.

Renewal Mailings for U65 Non-Grandfathered Members

Member Alerts | June 3, 2021

On Feb. 1, 2021, we sent you the South Carolina Department of Insurance bulletin announcing the Centers for Medicare & Medicaid Services (CMS) extending relief on transitional policies for non-grandfathered plans through the end of 2022.

Heads Up: State Continuation of Coverage Outreach to Small Group Leaders

Member Alerts | May 14, 2021

Part of the American Rescue Plan Act (ARP) is to expand availability of subsidies for employees and their dependents that are on or eligible for State Continuation of Coverage.

What's New with Individual Coverage Health Reimbursement Arrangement (ICHRA)

Marketing and Product Updates | April 29, 2021

We have simplified our administrative process for all ICHRA accounts! This new process will begin May 1 and will help you streamline your ICHRA business to open the door for more.

UPDATED FAQs on the American Rescue Plan Act of 2021

Member Alerts | April 22, 2021

We have updated and added new questions to our ARP FAQs. This new version includes questions on COBRA and State Continuation of coverage.

Medicare Supplement and Plus Endorsement Paper Applications Updated

Marketing and Product Updates | April 15, 2021

We have updated the Medicare Supplement and Plus Endorsement paper applications with a few changes.  

SAVE THE DATE for April 15! American Rescue Plan Follow-Up Webinar

Member Alerts | April 8, 2021

Did you miss our first webinar?  Don't worry!  We are hosting a follow-up WebEx on April 15 at 2:30 p.m.

American Rescue Plan Act of 2021

Member Alerts,Other | March 22, 2021

President Biden signed the American Rescue Plan Act of 2021 (ARP) into law on March 11. The ARP improves access to affordable health coverage through the Marketplace by increasing eligibility for financial assistance to help pay for Marketplace health coverage.

2021 Small Group MLR Surveys Coming Soon

Marketing and Product Updates | March 5, 2021

Under the Affordable Care Act (ACA), each year insurance companies must report a medical loss ratio (MLR) to state and federal agencies. Groups insured with us at any point in 2021 will soon receive an email containing the MLR survey to complete. This includes groups cancelled during the year.

Commission Reports Now Downloadable to CSV Files

Sales Contests and Compensation | March 4, 2021

You can now download your commission payout reports into comma-separated value (CSV) files that can be opened in Excel, or other supported programs, directly from My Business Manager.

Special MLR Rebates to Be Issued

Member Alerts | March 1, 2021

Certain Affordable Care Act (ACA) Individual/Family and under 65 legacy (non-grandfathered and grandfathered) members who were covered by a BlueCross BlueShield of South Carolina health insurance plan in 2015 will receive a special rebate in early March 2021.

2021 Special Enrollment Period

Member Alerts | February 11, 2021

A Special Enrollment Period (SEP) for ACA Individual and Family health insurance plans has been announced. By executive order, the marketplace exchange will open and consumers will be able to shop for a plan from Feb. 15 to May 15, 2021

Individual and Family ACA Premiums Are Due Dec. 31 in Order to Use Benefits on Jan. 1

Member Alerts | December 28, 2020

New members who purchased a health insurance plan with an effective date of Jan. 1, 2021, have until 11:59 p.m. Tuesday, Dec. 31, to submit payment for their first month’s premium in order to use their benefits on Jan. 1.

COVID-19 Vaccine Update

Wellness | December 21, 2020

BlueCross BlueShield of South Carolina and BlueChoice HealthPlan of South Carolina are closely following the latest information regarding COVID-19 vaccines and distribution progress.

Happy Holidays!

Other | December 17, 2020

BlueCross BlueShield of South Carolina wishes you a happy holiday season and a prosperous new year.

BlueCross ACA Individual & Family Private Marketplace Enrollments Extended to Dec. 31, 2020

Marketing and Product Updates | December 14, 2020

BlueCross BlueShield of South Carolina will extend the open enrollment period through Dec. 31, 2020 only for consumers shopping without a subsidy.

Finish Strong!

Marketing and Product Updates | December 9, 2020

With only a few days left to enroll and renew business for 2021 Open Enrollment for individuals shopping with a subsidy, maintaining your endurance and finishing strong is key!

More Hospitals Added To The Blue Select® Network!

Marketing and Product Updates | December 3, 2020

We are excited to announce that AnMed Health in Anderson and Cannon Memorial in Pickens will join the Medicare Supplement Blue Select® Hospital Network effective Jan. 1, 2021!

5 Greater Columbia YMCA's Added to Silver&Fit Program

Marketing and Product Updates | December 2, 2020

BlueCross BlueShield of South Carolina Medicare Supplement and Medicare Advantage members who are eligible for Silver&Fit now have access to YMCAs in the Greater Columbia area!

2021 Enrollment Schedule for Small Group

Other | December 1, 2020

Our 2021 schedule for new small group enrollment submissions is now available! Download the schedule here.

Small Group Dental Bonus!

Marketing and Product Updates | November 12, 2020

You can smile knowing that great news doesn't stop at our 10% rate decrease on our Blue Dental products!

Renewal Mailings for Grandfathered and Non-Grandfathered Members

Member Alerts | November 6, 2020

We are mailing renewal letters to all individual grandfathered and non-grandfathered members this week. We will inform members that we filed an average premium increase of 6.9 percent with the Department of Insurance (DOI).

2021 Fall Agent Seminar FAQ

Training and Special Events | November 6, 2020

We received some great questions during the seminars from agents and we took your questions and compiled a Frequently Asked Questions document.

Agent Hotline Hours for ACA Open Enrollment 2021

Member Alerts | October 30, 2020

The agent hotline is now open and ready for you! You can speak with an award winning, knowledgeable and friendly customer service advocate who is ready to answer all of your questions.

2021 Quick Links Are Now Available

Marketing and Product Updates | October 29, 2020

We have created quick reference links for 2021 Individual and Family Affordable Care Act (ACA) and Small Group (2-50) plans.

Blue Dental Plans NOW Available for Groups with 2-4 Employees!

Marketing and Product Updates | October 27, 2020

You can now sell Blue Dental to small businesses with 2 to 4 employees on plans with effective dates of December 1, 2020, and after.

Heads Up: Medicare Supplement Rate Adjustment 2021

Member Alerts | October 26, 2020

BlueCross BlueShield of South Carolina will soon implement a rate adjustment for its Medicare Supplement members. The effective date for this adjustment is Jan. 1, 2021.

2021 Individual Affordable Care Act (ACA) Renewal Information

Member Alerts | October 20, 2020

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What’s New with Medicare Supplement In 2021

Marketing and Product Updates | October 12, 2020

We have new offers and benefits with BlueCross Medicare Supplement plans in 2021

Tobacco Surcharge Mailings 2020

Member Alerts | October 7, 2020

Under the Affordable Care Act (ACA), insurers can charge higher premiums for tobacco users. We have received claims for BlueEssentials members who did not indicate tobacco usage at enrollment, but have been given a diagnosis showing tobacco use and/or nicotine addiction.

COVID-19 UPDATE - Eligibility Guidelines Extended Through Dec. 31

Wellness | October 5, 2020

BlueCross BlueShield of South Carolina and BlueChoice HealthPlan of South Carolina COVID-19 Pandemic Group Eligibility Guidelines Extended Through Dec. 31.

GRAND OPENING! NEW Agent Site

Marketing and Product Updates | September 21, 2020

Agents who visit www.SouthCarolinaBlues.com will notice a change to our website! We have updated the Agent section of our website to follow our recent redesign of our Member, Shopper and Provider sections, offering a modern, user-friendly design.

MLR Rebates Issued to Individual and Small Group Members

Member Alerts | September 18, 2020

BlueCross BlueShield of South Carolina will issue Medical Loss Ratio (MLR) rebates this year to Affordable Care Act (ACA) Individual/Family, under 65 legacy (non-grandfathered and grandfathered) and small group employers.

Get Your Flu Shot!

Member Alerts | September 15, 2020

With cooler temperatures on the horizon and the start of fall comes another season, annual flu season. Now more than ever, it is important for our members to get the flu vaccine to protect themselves as best as possible from getting the flu.

2021 Blue Medicare Solutions Seminar Survey and FAQ

Training and Special Events | September 14, 2020

Seminar Survey and Frequently Asked Questions Document Thank you for attending the 2021 Blue Medicare Solutions Seminar!

Your Medicare Business Is Now Available on BASES!

Marketing and Product Updates | September 3, 2020

We’ve added Medicare Supplement and Medicare Advantage contracts to our BASES tool. You can use BASES to manage your Medicare business and access your client’s information in just a few clicks!

Medicare Supplement Marketing Materials Now Available!

Marketing and Product Updates | September 3, 2020

Along with hard copies, we’ve created easy-use and share digital versions of ALL our Medicare Supplement materials! Log into Storefront and order today!

PLUS UP Your Medicare Supplement!

Marketing and Product Updates | September 1, 2020

Introducing a New, Exclusive Offer Just for BlueCross Medicare Supplement Members! BlueCross BlueShield of South Carolina Medicare Supplement members can add the new, Plus Endorsement to their plan starting Jan. 1, 2021.

2021 FFM Training for ACA Products Available

Training and Special Events | August 20, 2020

If you plan on selling 2021 BlueEssentials plans, there are three mandatory steps you must complete in order to receive commissions.

Which COVID-19 Tests Are Covered? Updates from BlueCross

Wellness | August 19, 2020

Employers are keenly interested in ways to bring people safely back to the workplace — a goal we share at BlueCross BlueShield of South Carolina and BlueChoice HealthPlan. We want to remind you that when it comes to COVID-19 tests, none are currently approved as a guarantee that people are safe to return to a workplace setting.

Medicare Part B and Group Coverage

Member Alerts | August 10, 2020

Some of your clients may have lost group coverage and are over the age of 65. It is important to know what that means for Medicare Part B enrollment, what steps to take and when.

Group Eligibility Guidelines Related to COVID-19 Pandemic

Wellness | July 23, 2020

As a result of the impact the COVID-19 pandemic is having on the workplace, BlueCross BlueShield of South Carolina (BlueCross) and BlueChoice HealthPlan of South Carolina, Inc. (BlueChoice®) provides this update on Group Eligibility Rules and Guidelines for our Fully Insured Group Lines of Business.

Medicare Members Receiving Masks This Week

Member Alerts | July 16, 2020

Nothing is more important to us than the health of our members. That is why we are mailing masks to our Medicare members this week.

COVID-19 Testing Coverage Changes

Wellness | July 13, 2020

BlueCross BlueShield of South Carolina (BlueCross) and BlueChoice® HealthPlan updated our Notice of COVID-19 Benefit Plan Changes to reflect the new testing guidance we received from the Centers for Disease Control and Prevention (CDC), Department of Labor (DOL), Department of Health and Human Services (DHHS) and Department of the Treasury.

NEW TruHearing Benefit Is Here!

Marketing and Product Updates | July 7, 2020

TruHearing is here and ALL BlueCross BlueShield of South Carolina Medicare Supplement members now have access to this FREE benefit!

Electronic Newsletters for BlueCross BlueShield of South Carolina Members

Member Alerts | June 29, 2020

Each quarter we issue The BlueWireSM newsletter via email to our members as an extension of the value we offer to them. The content is tailored to the type of plan they have with us, and includes timely health information, products and service highlights, and our customer service contact information.

Telehealth Services Extended

Member Alerts | June 18, 2020

Due to the persistence of positive COVID-19 cases in South Carolina, BlueCross BlueShield of South Carolina (BlueCross) and BlueChoice® HealthPlan are reminding members there is a $0 member cost share for both Blue CareOnDemandSM and Doctors Care Anywhere telehealth services.

Tobacco Surcharge Refund

Member Alerts | May 29, 2020

The Center for Medicare and Medicaid Services (CMS) has recently decided to remove the tobacco surcharge for members who are 18 to 20 years old. This update is effective as of January 1, 2020.

Medicare Supplement Rate Adjustment Moved to 2021

Marketing and Product Updates | May 29, 2020

BlueCross BlueShield of South Carolina will always make decisions based on what is best for our members. With that said, we have decided to delay the rate adjustment on our Medicare Supplement plans until Jan. 1, 2021.

EXCITING New Benefit - TruHearing Available!

Marketing and Product Updates | May 29, 2020

New and current BlueCross BlueShield of South Carolina Medicare Supplement members will have a NEW benefit through TruHearing available to them starting July 1!

Updated COVID-19 Frequently Asked Questions

Wellness | May 18, 2020

As the COVID-19 pandemic continues to impact your clients, BlueCross BlueShield of South Carolina is here to help you answer their questions. We previously sent a communication that included a Frequently Asked Questions (FAQs) document you can use for small groups.

Medicare Supplement Plans N and D Live Webinars

Training and Special Events | May 14, 2020

Did you know that Supplement Plan N is predicted to be 10 percent of Medicare Supplement sales nationwide and Supplement Plan D has been as high as 15 percent of Medicare Supplement sales in some South Carolina markets?

Group Eligibility Guidelines Extended

Marketing and Product Updates | May 13, 2020

As a result of the impact the COVID-19 pandemic is having on the workplace, BlueCross BlueShield of South Carolina (BlueCross) and BlueChoice HealthPlan of South Carolina, Inc. (BlueChoice®) provide this update on Group Eligibility Rules and Guidelines for our Fully Insured Group Lines of Business.

Don't Forget! 2020 Small Group MLR Surveys Are Due

Other | May 13, 2020

Medical loss ratio (MLR) surveys were sent to group leaders in March and again earlier this month. We still have some groups that have not completed them.

Medicare Special Enrollment Period Declared

Member Alerts | May 8, 2020

BlueCross BlueShield of South Carolina wants to ensure you have access to information related to the Special Enrollment Period (SEP) for FEMA- declared disasters available in our state.

COVID-19 Update from BlueCross and BlueChoice

Wellness | May 5, 2020

BlueCross BlueShield of South Carolina and BlueChoice HealthPlan continue to monitor the COVID-19 situation. We are working toward solutions and support for our customers, members and employees.

Online Medicare Enrollment Resources

Member Alerts | May 1, 2020

If you have a Medicare-eligible client who is signing up for Medicare either due to a recent job loss or is aging into Medicare, we are providing a few resources for you to help them through the process.

ACA Special Enrollment Period (SEP) Materials and Resources

Member Alerts | April 30, 2020

Due to the current environment, people may be losing their health insurance coverage and may not know where to turn for help. As their health insurance agent, they will likely come to you for advice.

What Do At-Home Fitness Programs and Telehealth have in common?

Training and Special Events | April 20, 2020

They are value adds for BlueCross Medicare Advantage and Medicare Supplement members that can be accessed virtually!

We are Here for You - A Message from Stephanie DeFreese

Other | April 13, 2020

This is a time in our world where there is a lot of uncertainty and change. Rest assured one thing remains and will continue to remain the same - our commitment to you and our members!

Reminder! Silver&Fit Offers At-Home Fitness Programs for Medicare Supplement Members

Member Alerts | April 7, 2020

Fitness centers have been forced to close due to COVID-19. BlueCross BlueShield of South Carolina is committed to providing our members with different ways to stay active during this trying time.

Small Group Coverage Options, What's Next?

Training and Special Events | April 6, 2020

We are continuing our commitment to providing information and resources to you so that you can help your clients navigate through this time of uncertainty.

How to Access 2019 Premium Payment Reports

Other | April 6, 2020

There are a couple of ways, through e-bill, to access 2019 premium payment reports. This information could be requested for any type of loan or financial assistance during COVID-19 crisis. You can easily access this information online.

Product Webinars and Special Enrollment Period Information

Training and Special Events | April 3, 2020

We understand that you may not have been able to join us on the live webinars last week. That is why we have added them to our Learning Management System (LMS) for you to watch at any time.

Out-of-pocket Costs Waived for COVID-19

Wellness | April 2, 2020

To better serve our members during the COVID-19 crisis, BlueCross BlueShield of South Carolina and BlueChoice® HealthPlan will waive all out-of-pocket costs related to in-network COVID-19 medical treatment

Did you miss the Medicare Supplement Webinars for Our New Plans - HD G and K?

Training and Special Events | April 2, 2020

Good news! We have short training videos in the Learning Management System (LMS) on our new Medicare Supplement products - Plan HD-G and Plan K.

Telehealth Options for Members Expanded

Member Alerts | April 1, 2020

Effective March 31, 2020, BlueCross BlueShield of South Carolina members have an additional telehealth option available to them.

Coronavirus (COVID-19) Relief Resources for Small Businesses

Wellness | April 1, 2020

This continues to be a challenging and unpredictable time for South Carolina’s small businesses. You are likely getting questions from your clients on resources as they guide their businesses during this time.

COVID-19 Small Group Frequently Asked Questions

Wellness | March 30, 2020

Many of your clients are turning to you during this time of uncertainty for answers. BlueCross BlueShield of South Carolina is here to help you through this.

Group Eligibility Guidelines Related to COVID-19 Pandemic

Wellness | March 26, 2020

As a result of the impact the COVID-19 pandemic is having on the workplace, BlueCross BlueShield of South Carolina (BlueCross) and BlueChoice HealthPlan of South Carolina, Inc. (BlueChoice®) provide this update on Group Eligibility Rules and Guidelines for our Fully Insured Group Lines of Business.

Tune In: Product Webinars Available this Week!

Training and Special Events | March 25, 2020

While we are working to keep ordinary business going, things are quickly changing. In light of the circumstances, we’re offering a series of live webinars with our knowledgeable product training team on several timely topics.

Individual Product Training and Appointment Information

Training and Special Events | March 25, 2020

We are facing an uncertain and unprecedented time that could have an impact on an individual’s healthcare options. We are committed to providing information and resources that you can offer to your clients during this time.

COVID-19 Answers and Updates from BlueCross BlueShield of South Carolina’s Chief Medical Officer

Wellness | March 25, 2020

We are living and working in unprecedented times as we navigate the COVID-19 situation together. At BlueCross BlueShield of South Carolina, we recognize that what we do is critically important to local and national health care systems.

A Message From Scott Graves To Agents

Wellness | March 25, 2020

No doubt you’ve received many emails from companies you deal with, whether personally or through your agency, regarding actions being taken due to COVID-19.

Medicare Supplement Rate Adjustment Delayed

Marketing and Product Updates | March 23, 2020

To support our members during this uncertain and challenging time, we have decided to delay the rate adjustment on our Medicare Supplement plans until July 1, 2020.

Coronavirus Alert Update

Wellness | March 20, 2020

BlueCross BlueShield of South Carolina will immediately expand benefits for virtual visits for all members.

Non-Grandfathered Small Groups and Individuals May Keep Plans for Another Year!

Member Alerts | March 18, 2020

The South Carolina Department of Insurance issued a bulletin to extend the transition policy for health plans that do not comply with Affordable Care Act (ACA) coverage rules.

Coronavirus Update from SC BlueCross and BlueChoice SC

Wellness | March 10, 2020

Cases of COVID-19 have been reported in South Carolina and several other states. BlueCross BlueShield of South Carolina and BlueChoice® HealthPlan continue to monitor all developments related to coronavirus disease 2019 (COVID-19).

The Only Thing We Want To Spread This Flu Season Is Education!

Member Alerts | February 18, 2020

The flu is serious business and the health of our members is top priority!

Individual Coverage Health Reimbursement Arrangements (ICHRA) off to a strong start in 2020!

Marketing and Product Updates | February 17, 2020

A new way to offer insurance in 2020 is with an Individual Coverage Health Reimbursement Arrangement (ICHRA). ICHRAs are off to a strong start in 2020 and are gaining traction!

Transition Relief Extended for Individuals and Small Group

Member Alerts | February 1, 2021

The transition relief on non-grandfathered (also referred to as grandmothered) individual and small group plans purchased after March 23, 2010, has been extended through the end of 2022.

COVID-19 UPDATE - Eligibility Guidelines Extended Through March 31

Wellness | January 28, 2021

BlueCross BlueShield of South Carolina and BlueChoice HealthPlan of South Carolina have extended the end dates of the Group Eligibility Rules and Guidelines for our Fully Insured Group lines of business.

1095-B Tax Forms Are Just One Click Away

Member Alerts | January 26, 2021

BlueCross BlueShield of South Carolina and BlueChoice HealthPlan are making it easier for groups and members with fully-insured coverage to access their 2020 1095-B tax forms.

Blue Rewards 2021

Marketing and Product Updates | January 18, 2021

Being a member of BlueCross BlueShield of South Carolina has many perks. One is our Blue Rewards program, available for ACA Individual and Family plan members.

2021 Medicare Supplement Marketing Materials Now Available!

Marketing and Product Updates | January 5, 2021

We have updated our Medicare Supplement marketing materials for 2021 and they are now on storefront and ready to order! All of the updated brochures and flyers have a "new" sticker on them for an easy find.

Premium Payment Deadline Extended to Jan. 25 for New Individual and Family Affordable Care Act (ACA) Members

Member Alerts | January 4, 2021

New members with an Individual and Family Affordable Care Act (ACA) plan with an effective date of Jan. 1, 2021, now have until 11:59 p.m. on Jan. 25, to pay their first month’s premium

Heads Up: Rate Notifications for Under 65 Grandfathered and Non-Grandfathered Plan Members

Member Alerts | December 27, 2019

The Department of Insurance has approved a 9.9 percent rate increase for all under 65 grandfathered and non-grandfathered (Interim and Trust) plans.

Dec. 31 Is The Last Day for Payment to Ensure Coverage for ACA Plans Effective Jan. 1

Member Alerts | December 23, 2019

Individuals who purchased a health insurance plan with an effective date of Jan. 1, 2020, have until 11:59 p.m. Tuesday, Dec. 31, to submit payment for their first month’s premium.

Pharmacy Benefits Manager Update - December: New Member ID Card Mailing

Marketing and Product Updates | December 23, 2019

As part of the transition to OptumRx, our new Pharmacy Benefits Manager starting Jan. 1, 2020, we have an update to share.

Open Enrollment Extended until 12/18

Member Alerts | December 16, 2019

The Centers for Medicare & Medicaid Services (CMS) has extended Open Enrollment for individuals shopping for a 2020 Affordable Care Act (ACA) plan, with a subsidy, until Dec. 18, 2019 at 3 a.m. Eastern Standard Time (EST).

Finish Strong!

Member Alerts | December 13, 2019

There are only 48 hours left to enroll and renew business for 2020 Open Enrollment for individuals shopping with a subsidy. Our service team is your staying power to help you finish strong.

NOW AVAILABLE! 2020 Enrollment Schedule for Small Groups (2-50 Lives)

Marketing and Product Updates | December 12, 2019

Our 2020 schedule for new small group enrollment submissions is now available!

BlueEssentials Private Marketplace Enrollments Extended to Dec. 31, 2019

Member Alerts | December 10, 2019

BlueCross BlueShield of South Carolina will extend the open enrollment period through Dec. 31, 2019 only for consumers shopping without a subsidy

Short-Term Health Plan Flu Vaccine Benefit Change

Marketing and Product Updates | November 22, 2019

Blue TermSM Basic and Blue Term Short-Term health plans will no longer include a $0 flu vaccine benefit administered at a network pharmacy effective Jan. 1, 2020.

Heads-Up: Medicare Supplement Annual Notice Mailing

Member Alerts | November 21, 2019

We will begin mailing renewal letters to our Medicare Supplement members this week.

BlueEssentials Cost-Sharing Plan Eligibility Clarification

Member Alerts | November 12, 2019

Consumers that fall between the 100 to 133 percent Federal Poverty Level ARE ELIGIBLE to enroll in a Cost Share 3 BlueEssentials plan.

Introduction AccrueHealth: Our New Health Reimbursement Arrangements (HRAs) Administration Platform

Marketing and Product Updates | November 4, 2019

Health care funding accounts are a smart option many consumers choose to handle their health care expenses. We’re about to make that even easier for our members who have health reimbursement arrangements (HRAs) with the introduction of AccrueHealth. 

Agent Hotline and Service Center Hours for ACA Open Enrollment

Member Alerts | November 4, 2019

Don’t forget to call the agent hotline and service center! You can speak with a knowledgeable and friendly customer service advocate who is ready to answer all of your questions.

Quick Links Available for 2020 BlueEssentials and Business BlueEssentials (2-50) Plans

Member Alerts | November 1, 2019

We have created quick reference links for Individual and Family Affordable Care Act (ACA) and Small Group (2-50) plans for the upcoming year.

2020 Individual Affordable Care Act (ACA) Renewal Information

Member Alerts | October 30, 2019

This year we are offering our members a dedicated toll-free number for assistance with renewing their plan.

Pharmacy Benefit Manager Update

Member Alerts | October 25, 2019

As the Jan. 1, 2020 implementation date approaches, we are in the process of several activities related to transition to OptumRx.

Deadline for FFM Marketplace Training is Friday, Oct. 25!

Training and Special Events | October 23, 2019

If you plan on selling 2020 BlueEssentials plans, there are three mandatory steps you must complete in order to receive commissions.

Renewal Mailings for Grandfathered and Non-Grandfathered Members

Marketing and Product Updates | October 21, 2019

We are mailing renewal letters to all individual grandfathered and non-grandfathered members this week.

2020 Marketing Materials Now Available on Storefront!

Marketing and Product Updates | October 4, 2019

We’ve added new marketing materials to Storefront (www.SellBlueSC.com) that are now available to order

Medical Loss Ratio (MLR) Rebates for 2018 Coverage

Marketing and Product Updates | October 2, 2019

BlueCross BlueShield of South Carolina has issued rebate checks this year for 2018 coverage to the small group market only

Tobacco Surcharge for BlueEssentials Members

Member Alerts | October 2, 2019

Under the Affordable Care Act (ACA), insurers can charge higher premiums for tobacco users.

NEW! Small Group Retention and Sales Contest

Sales Contests and Compensation | October 1, 2019

Small Group (2-50) Retention and Sales Growth Contest

SalesConnect Enhancements Make it Easier to Do Business

Marketing and Product Updates | October 1, 2019

Starting today, SalesConnect will include enhancements to make Medicare Supplement enrollment even easier and more convenient.

Heads Up: Enhancements Coming to Learning Management System (LMS)

Training and Special Events | September 18, 2019

We will transition to an improved Learning Management System on Sep. 21! The upgrade will modernize the learning experience and bring you the latest training tools to support your continued learning.

Household Discount for Medicare Supplement Plans Expanded!

Member Alerts | September 9, 2019

Medicare Supplement members who purchased their plans June 2010 and after are now eligible for our household discount if he or she resides at the same address as another BlueCross BlueShield of South Carolina or BlueChoice® HealthPlan member.

Pharmacy Benefit Manager

Member Alerts | July 30, 2019

Beginning Jan. 1 2020, BlueCross BlueShield of South Carolina‘s pharmacy benefit will be administered by OptumRx.

Non-Grandfathered Small Groups and Individuals May Keep Plans for Another Year

Member Alerts | April 15, 2019

CMS has granted a 12-month extension to renew health plans that do not comply with Affordable Care Act (ACA) coverage rules.

DOI Consumer Alert: Plan F

Marketing and Product Updates | March 15, 2019

There are several myths and misunderstandings in the marketplace around Medicare Supplement Plan F.

Plan Option Limitations for Affordable Care Act (ACA) SEPs

Marketing and Product Updates | February 18, 2019

As part of new changes implemented by the Federally Facilitated Marketplace (FFM), a limited number of plan options will be available for existing Individual and Family Affordable Care Act (ACA) members who qualify for a Special Enrollment Period (SEP) in 2019.

Underwriting Waived for Medicare Supplement Members

Marketing and Product Updates | February 14, 2019

BlueCross BlueShield of South Carolina Medicare Supplement members with effective dates after June 1, 2010, who want to downgrade their current plan will not be subject to underwriting.

Heads Up! New & Improved: Web Features Help Members Find Providers, Services

Member Alerts | February 11, 2019

BlueCross BlueShield of South Carolina is rolling out online upgrades that will make it easier for members to find the health care they need with the convenience they want.

Short-Term Health Plans from BlueCross BlueShield of South Carolina

Member Alerts | January 17, 2019

A BlueSM Term Short-Term HealthPlan offers individuals who are in transition of coverage peace of mind in the event of a medical emergency or unexpected illness.

Now Available! Blue Rewards for BlueEssentials Members

Member Alerts | January 10, 2019

Health has its rewards for Individual and Family Affordable Care Act (ACA) BlueEssentials members of BlueCross BlueShield of South Carolina.

Premium Payment Deadline Extended to Jan. 24 for NEW ACA Members

Member Alerts | January 8, 2019

New members with individual Affordable Care Act (ACA) plans with effective dates of Jan. 1, 2019, now have until 11:59 p.m. on Thursday, Jan. 24, to pay their first month’s premiums.

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